Delivery Information

Shipping & Delivery Policy

Thank you for choosing MetaQuien!

We’re committed to providing a seamless and timely delivery experience. Please review the following shipping and delivery guidelines to better understand how we handle your orders.

Order Processing Time

Orders are typically processed within 3 business days of placement. During peak periods, promotional events, or holidays, processing may take slightly longer.

Shipping Methods

We offer multiple shipping options to meet your needs.
Shipping costs and estimated delivery times are calculated at checkout based on:

Your location
Selected shipping method
Order weight and dimensions

Tracking Your Order

Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can track your package via:

The courier’s official website
The tracking page on info@metaquien.com

Delivery Timeframe

Delivery times vary by location and selected method:

Standard Shipping: Typically arrives in 5–7 business days
Expedited Shipping: Available for faster delivery at an additional cost

Delivery Address

Please double-check your delivery address before confirming your order. MetaQuien is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Delivery Attempts

Our delivery partners will attempt delivery multiple times. If no one is available to receive the package, a delivery notice will be left with instructions to arrange a new delivery or pickup.

International Shipping

International shipping is available. Please note:

Customs duties, taxes, or fees may apply
These charges are the responsibility of the recipient
Check with your local customs office for detailed information

Delayed or Lost Shipments

While rare, delays or lost packages may occur due to unforeseen events (e.g., weather, customs, or courier issues). If your package is significantly delayed or lost, please contact us promptly at info@shopfren.com so we can assist.

Changes to This Policy

We may update this Shipping & Delivery Policy from time to time. Please check this page periodically to stay informed of any changes.

Need Help?
Email: info@metaquien.com
Phone: +1 307-500-7900

Thank you for shopping with MetaQuien — Your Trusted Destination for Quality and Convenience.